Important Notice Regarding Reservations
We ask you not to cancel without notice under any circumstances.
If you wish to cancel your reservation:
・For lunch reservations: Please send us an email by 9:00 a.m. on the day of your reservation.
・For dinner reservations: Please send us an email by 16:00 on the day of your reservation.
Since this is important, I'll say it once.
We ask you not to cancel without notice under any circumstances.
Please do not cancel without notice.
Reason1:Anoshow takes away the opportunity for other guests, especially those with dietary restrictions, who truly need our restaurant.
Reason 2: It causes serious financial damage to our business.
A reservation is based on mutual trust between the guest and the restaurant.
We value the trust between our guests and us.
We sincerely appreciate your cooperation and understanding.
Common excuses for no-shows:
“I was in a place without cell service.”
… In today’s Japan, there are very few places without mobile signal.
“I could not reach Takayama due to public transportation delays.”
… We are always aware of such delays.
“My schedule changed suddenly.”
… Please contact us to cancel as soon as the change is decided.