Please read the following before making a reservation. 
If you do not follow this rule, we will not accept your reservation. 
We do not accept reservations from travel agencies, hotels, interpreters or guides. 
We accept 2 people every 30 minutes
Lunch time 11:30 / 12:00 / 12:30 2 people each
Dinner time 17:00 / 17:30 / 18:00 / 18:30 / 19:00 / 19:30 2 people each. 
Reservations for 4 people are only available at 17:00 or 19:30, but we do not have tables for 4 people. 
We only serve set menus. 
We do not have beef or seafood, so please check the menu page before making a reservation. 
After sending a reservation request email

1. You will receive an automatic reply email. 
 Do not reply to this automatic reply email. 
 The automatic reply email is for confirming your email address. 
 If you do not receive this email, please check your email address. 

2. We will send you a confirmation email with the date, day, and number of people. 

3. When you receive the confirmation email, please reply with "Yes" or "OK". 
 If there are any changes to your reservation, please let us know by email. 

4. After we receive your reply, we will send you a reservation confirmation email. 
 This will confirm your reservation date and time. 

5. We will send you a password two days before your visit. 
 Please reply with the password as soon as possible. 

 This reply confirms your visit to our restaurant.

If the email from does not work ,please email us
at heianraku.contact@gmail.com